Archive

A safety alert has been issued after several female agents warned of being harassed on phone calls. The Women In Estate Agency...

Around half a million mortgage-holders are facing an imminent financial shock as their fixed deals end in the run-up to Christmas...

As estate agents, it is important to make sure that your business is efficient and cost-effective. One of the ways to...

Can you start by telling us a bit about yourself and how you got into the property industry? My name is Andrea...

Despite most businesses across industry now adopting some form of digital alternative to traditional work methods, many in the private rental...

From Google to Uber, convenience is embedded into contemporary culture. As a society, we’re propelled by on-demand living, with instant solutions for...

When the weather turns like it has, we use more energy to keep our homes cosy. However, this places increasing strain...

There have been plenty of heart-warming examples of agents supporting their local communities and charities this week, from sleep-outs to donations. Whatever...

OnTheMarket Group is set to host a “Meet Our Partners” virtual series of webinars for agents to hear from the commercial...

Last weekend, Nat Daniels' latest Property Natter column focused on the average day in the life of a conveyancer. In this feature,...

In a welcome return to a favourite series of mine - and a timely one at that, given the current back...

Customer insight provider KnowYourMarket has partnered with sales conversion strategist, Tony Morris International to develop a product that promises to boost...

Estate agents could be losing thousands of pounds a year to missed calls. Communications platform YourBusinessNumber analysed data on the typical number of...

In a new column, solicitor Colum Smith, an expert in combating fraud at Taylor Rose MW Solicitors, explains why those looking...

In this guest feature, James Dilgul, Head of Marketing at Fixflo, the market-leading repairs and maintenance management software provider, looks at how...

If you thought checking in to a Microsoft Teams video-conferencing meeting would allow you to escape telephone calls, think again. Outsourced communications...

The Covid-19 pandemic has had a huge impact on all aspects of our lives, but undoubtedly one major negative side effect...

A survey of sellers shows that 61 per cent of them visit the agent’s website before instructing them. According to respondents the...

I’ve never written the three letters ‘EPC’ more often than I have in the past week. Law changes for the private rental...

If there is one thing that modern consumers have come to expect, it’s convenience. As a nation, we’re driven by on-demand...

Day in, day out, I see how good estate agents really are.  Whether it’s in my day job on Location, Location, Location...

The chief executive of Purplebricks says he wants to move his agency’s 600 Local Property Experts from self-employed to employed status...

Since the onset of the Covid-19 pandemic, technology has proven to be the answer for many problems faced by sectors across...

With property transactions taking longer than ever and many people operating at capacity, it is easy to overlook the progress made,...

The last few months have seen property agents work hard to continue delivering quality client communications and maintain an increasingly digital...

Solicitors’ leaders say members of their industry are suffering mental health problems as a result of the workload to meet the...

Welcome to part three of our ongoing series on local independent agents, as we seek to give this all-important part of...

Letting agents and landlords have faced huge change and uncertainty this year, with Covid-19 the major driver. But even before the...

Purplebricks recently launched a meditation service to help buyers and sellers manage stress. You might disagree with the idea, but moving...

Clear communication and common-sense actions by landlords, letting agents and students at the start of a tenancy can drastically improve the...

Be proactive, have a plan, and keep prospecting.  After the easing of lockdown measures, it’s safe to say the property market picked...

Let’s face it sales progression is difficult and frustrating: 1)The process has never been properly joined up - the average chain has...

With three months of lockdown behind us, commission income is vital, and sales progression is more important than ever. Emma Vigus, Managing...

Imagine a Zoom call where ten people are discussing the same topic, but everyone speaks a different language and has a...

It’s official – the property market is back open for business. Estate agents have started to unfurlough staff and many are...

If you are an established UK estate agent, the status quo dictates that you will most likely work for ‘the man.’ Corporate...

Three more property players have been in touch to share what they're doing to help their staff during lockdown - there...

Buying and selling a house is often referenced as being one of the most stressful life experiences that we can go...

In the last few Natters I’ve focused on the slow death of local newspaper advertising, and how many agents are now...

The Competition and Markets Authority says it wants to send “a strong signal” to the estate agency industry that price-fixing will...

The Competition and Markets Authority has released a 135 page document giving explicit details of its latest agency cartel investigation. This includes...

“Give me 100 leads and I will make five-times more good appointments than any AI you put me up against,” stated...

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

28th NOVEMBER 2019: Christopher Watkin’s recent thought-provoking interview with Dan Marsden sheds light on the property industry today and offers an...

Who are you and what does it say on your business card?  Jason Wilson, mio Account Manager What is mio and what does...

Young homebuyers want tech-savvy, astute and attentive estate agents who are able to handle their complex requirements via a range of...

A property company chief has been banned from being involved in any company for five years following a case involving over...

Who are you and what does it say on your business card? Phil Smith - mio Account manager What is mio and what does...

Carl Hemming, Director from Ginger in Balsall Common explains how mio has quickly proven to be a cost-effective way to simplify...

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...

The introduction of technology to an industry can be daunting, due to changes in executing daily tasks, and also a fear...

  Who are you and what does it say on your business card?             Becky Howes, mio Account Manager What...

More than 800 property transactions fall through daily, which can have repercussions both practically and financially, as agents fail to get...

Thinking about the state of communication across residential property chains is enough to induce a severe migraine. We work in a world...

The two men behind a low-profile hybrid estate agency say their company is flourishing after two years in business, during which they...

What do BREXIT and PropTech have in common?  I got thinking about this question for a number of reasons this week but...

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...

It’s been nine years since we created a dedicated team of property receptionists to answer telephone calls on behalf of agents,...

A branch of EweMove - which operates from a traditional High Street office - claims to have generated £140,000 income in...

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

It’s no secret that technology has changed the way businesses operate, in all sectors. With that has come changes to the...

Whisper it quietly, but there seems to be change in the air when it comes to agents recommending lawyers based on...

What does your role involve? By answering my estate agent clients’ telephone calls, I assist in their day-to-day office needs.  An...

We recently witnessed the Bank of England's Monetary Policy Committee (MPC) increase the base interest rate for the first time since...

The upcoming national conference for the Relocation Agent Network is introducing an innovative format for part of its agenda - speed...

You might have thought the week after Christmas or the day after Easter would be when agents receive the most calls...

We live in world where the online economy is just as important as the offline economy. Whether your business is online...

Four Proptech experts have listed the top 10 start up companies they believe are the ones to watch for agents and...

More former Countrywide figures have emerged in new roles at rival organisations. Darren Bowles, former regional sales manager at Countrywide’s Bridgfords brand,...

Walk in your customers’ shoes Experiencing your business as your customers do would be our number one rule. How often do you...

It’s easy to be dismissive of the value of local newspapers for advertising residential property but things are never as straightforward...

From the outset of any merger, it is vital that each agency understands and can identify its purpose and the USP...

Agency telephone answering service Moneypenny says Christmas 2016 is set to be busy if it follows the pattern of the previous festive...

A new automated sales progression tool being launched today promises to require fewer resources from agents in return for ensuring faster...

The Advertising Standards Authority has explained to Estate Agent Today why many of the complaints made against estate and letting agents...

An estate agency in Kent is having to replace its shopfront for the second time in a year. Last week, the shopfront...

Estate agents are being urged to prepare for a surge in enquires after the Bank Holiday weekend. Telephone answering service Moneypenny claims...

An agent has expressed his anger and frustration at being the subject of an apparent cyber-attack which involved his office telephone...

Calls to estate and letting agents to request viewings rose by 70.8 per cent in January over the previous month -...

It will come as no surprise for those who have read the recently published Which? annual customer service survey which polled...

Telephone calls taken for estate and letting agents increased dramatically in a number of high-end London postcodes since the general election...

As the nation finally gets to cast its vote at the polling booths, telephone answering specialist, Moneypenny has reported a dramatic...

ESTATE AGENTS are still missing too many tricks when it comes to one of the most important elements of their business...